Account Executive - Americas (f/m/d)

Permanent employee, Full-time · Remote USA

About the role

As an Account Executive at Cropster, your goal is to develop meaningful client relationships and drive sales across all Cropster product lines, including Cropster Cafe. You will actively connect with cafes, roasteries, and wholesale businesses across different regions, identifying opportunities and guiding customers toward solutions that meet their needs. This role involves proactive engagement through outreach efforts, thoughtful relationship-building, and strategic planning to turn prospects into long-term partners. Your mission is to inspire customers, understand their challenges, and ensure they receive the best support from Cropster.

What you'll do

Develop and Implement Sales Strategies: Design and execute effective sales strategies that support revenue growth and strengthen market presence in your designated area.
Engage in Outreach and Market Research: Research potential customers, decision-makers, and key industry players. Conduct outreach through personalized communication, industry events, and client visits to generate and nurture new leads.
Lead Generation and Activation: Work collaboratively with the commercial team to identify and activate potential customers, with a focus on high-value key accounts. Understand their needs, negotiate agreements, and guide them through onboarding.
Foster Client Relationships: Build trust and maintain strong relationships with clients, ensuring they recognize the full value of Cropster’s products and services.
Utilize CRM Tools for Organization and Growth: Manage sales pipelines using CRM software like Hubspot, ensuring consistency in follow-ups and a smooth customer journey from initial contact to order completion.
Represent Cropster in the Industry: Advocate for Cropster at industry events, workshops, and through direct client interactions, promoting our solutions and enhancing brand visibility.
Collaborate Across Teams: Partner with Marketing, Account Managers, and Product Management teams to align strategies, incorporate customer insights, and refine sales processes.
Analyze and Report Sales Performance: Provide regular forecasts, performance reports, and market insights to senior management to support informed business decisions.

We are looking for someone with

A Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
Several years of experience in sales, preferably in B2B software or the specialty coffee industry.
A deep understanding of the specialty coffee market and its unique dynamics is preferred.
Excellent communication, negotiation, and presentation skills, with the ability to engage C-level decision makers and build trust.
A proactive and goal-oriented mindset, with strong organizational skills to manage multiple sales opportunities.
The ability to travel internationally. 30-40% of work hours will incorporate travel.
Fluency in English. Spanish language skills are a plus.

That said, we’d be particularly delighted to hire someone with

Experience using CRM tools and sales software, particularly Hubspot.
Previous experience in a remote or flexible work environment.
Passion for specialty coffee and an understanding of coffee roasting processes.
Experience in coffee wholesale, espresso machine service, or coffee education.

This role is perfect for a sales professional who thrives in a dynamic, customer-focused environment and is excited to contribute to the growth and success of the specialty coffee industry. Your expertise and dedication will play a key role in expanding Cropster’s presence across different markets.

What you can expect

The salary range for this position is $ 90K to $ 105K USD gross/year and we look at factors like your experience and individual qualifications to determine our offer. Additional benefits include medical, dental and vision health plans, employer-provided HRA, 401k with employer contribution, budgets for education & wellbeing, and professional development, remote work and home office, very flexible working hours without core hours, paid time for volunteer work, access to mental health support, and an endless stream of really great coffee. We also make our best possible offer upfront—no games.

Apply now

We look forward to receiving your application! If you have any questions, don't hesitate to contact our team at jobs@cropster.com.

This position is open for immediate hire, with the anticipation of onboarding in mid-late January.
Currently, Cropster will only employ those who are legally authorized to work in the US for this opening.

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About us

Cropster is the market-leading Software as a Service solution to drive quality, productivity, and sustainability excellence across the coffee value chain. We're helping businesses focus on core processes related to quality, consistency, planning, traceability, and resource management at every stage of coffee production.

We believe affordable technology can be used by everyone to increase fairness for all players in the market, resulting in a better cup of coffee for consumers. As a Certified B Corporation™, we're also committed to working towards being an even better company that benefits all people, communities, and the planet.

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We're looking forward to receiving your application!

Please fill out the form below and upload any relevant application documents. Should you have any difficulties, please contact us by mail at jobs@cropster.com.